For our client, one of the world's leading independent biotechnology companies, we are looking for a CRM BAI analyst. (for 6 to 12 months)
Our client has pioneered biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. It has not only discovered and developed innovative human therapeutics but has invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world.
Responsibilities expected in the function:
- CRM (tool:VeevaCRM)
- SPOC for Veeva within the client Belux affiliate
- Roll-out new module of the tool if necessary
- Liaise with the CRM Europe from the client community to share knowledge and best practices
- Support the users in their use of the tool (e.g. refresh trainings)
- Business Intelligence (tool: Tableau)
- SPOC for Tableau within the client Belux affiliate
- Liaise with external provider for data purchase or maintenance
- Support the users in their use of the tool (e.g. refresh trainings)
- Sales Force Effectiveness (SFE)
- Provide analysis and recommendation to the business; sizing, targeting, call planning, performance monitoring, etc.
- Define the Plan of Action (POA) in close collaboration with the business unit directors
- CEE / Customer re-engagement workforce post-COVID-19 (participate in weekly meetings with business unit directors and support them analysis the data and come up with recommendations based on these data)
- Supply Chain
- IMS data analysis & reporting: weekly market data and stock data
- Tool quanti submission of quantities per product (//supply forecast pack)
- Data
- Data management for the tools mentioned above (Veeva, Tableau)
- Point of contact and manage relationship with data supplier IQVIA
- Additional Business support
- Automate existing report (e.g. improve process of IMS data analysis & reporting)
- Create added-value dashboard
- …
Qualifications required :
- Technical profile with ability to communicate with all levels of the organization (from sales reps to business unit directors)
- ability to analyses data and make recommendations based on this analysis of the data.
- good communication skills
- working autonomous
- manage your day to day
- ability to deal with multiple stakeholders (internal/external) in a matrix environment
- experience with Veeva CRM is a plus
Regarding this role, Kelly Services acts as the official temporary employment agency. When you decide to apply to this role your personal information will be processed in accordance with Kelly's Privacy Statement.
In keeping with the Law regarding discrimination and equal opportunity in Belgium, Kelly Services welcomes applications from any and all eligible candidates regardless of ethnicity, gender, disability, religion, sexual orientation or age.
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Met betrekking tot deze functie fungeert Kelly Services als uitzendorganisatie. Wanneer je de beslissing maakt om op deze functie te solliciteren zullen jouw gegevens in overeenstemming met Kelly's Privacy Statement worden verwerkt.
Met oog op de wetgeving tegen discriminatie en het gelijke-kansenbeleid van kracht in Belgiverwelkomt Kelly Services sollicitaties van iedere geschikte kandidaat, ongeacht etniciteit, geslacht, beperking, religieuze overtuiging, seksuele geaardheid of leeftijd.
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En ce qui concerne ce rôle, Kelly Services agit en tant qu'agence officielle de travail temporaire. Lorsque vous décidez de postuler ce poste, vos informations personnelles seront traitées conformément à la déclaration de confidentialité de Kelly.
Conformément à la loi sur la discrimination et la politique d'égalité des chances en Belgique, Kelly Services accueille les candidatures de tous les candidats éligibles, quels que soient leur origine ethnique, leur sexe, leur handicap, leur religion, leur orientation sexuelle ou leur âge.
